Eastview Healthcare Services LTD operates an effective mechanism for the receipt, recording, investigation and resolution of all complaints, in order to comply with the regulations.
Complaints and suggestions are a valued source of information regarding the quality of our service
We welcome all feedback, be they complaints or compliments. We realise that things may go wrong from time to time. Our complaints procedure allows us to effectively investigate any concerns in a fair and transparent way, allowing us to put things right as quickly as possible.
Complaints can be made: by telephone, in writing, by email or in person. All responses will be made/followed up in writing.
Complaints can be made to:
The Director of Operations
Eastview Healthcare Services LTD
4 Summerhouse Rd
Tel: 01604 641129